Make a start page and links to your chat

What it is

The start page is what a new customer sees in an empty chat with you: a short title, a message and a sticker, to welcome people or show what you offer. A link to chat opens a chat with you and pastes a message you prepared, like "I'd like to book a table". Put links on your site, in posts or in a QR code on a menu; each shows how many times it was tapped. Both need Premium, but people who tap a link don't.

How to do it

1. Open Settings › Telegram Business › Start Page.
2. Fill in Enter Title and Enter Message, and pick a sticker.
3. Go back, open Links to Chat and tap Create a Link to Chat.
4. Type the message the link should paste, and name the link, like Website or Menu QR.
5. Copy the link, which looks like `t.me/m/...`, and put it where your customers are.
6. Come back to Links to Chat to see how many times each link was tapped.

Watch out

• The title fits 32 characters, the message 70.
• Only people who have never chatted with you see the start page.
• You can keep up to 100 active links.
• A link only pastes the text: the customer decides whether to send it.
• The counter counts taps, not messages sent.

With Gem

Gem doesn't edit your start page or make Telegram links to chat. Nearby: your project has its own addresses, `gem.bot/<name>`, `gem.bot/@<your username>` and the Mini App `t.me/gembot?startapp=<name>`, and in /dashboard, Funnel and sources shows where people come from.

Sources

• https://telegram.org/blog/telegram-business
• https://core.telegram.org/api/business
• https://core.telegram.org/api/links
• https://core.telegram.org/api/config

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